Before you launch your online boutique, you have to be clear about one major thing:
Who is your target customer?
Having a clear description of your target customer when starting an online boutique will help you decide how to design your boutique, from what merchandise to buy and even the packaging you’ll choose when shipping orders.
Everything about your future business is influenced by what your future customers value.
So let’s discuss a few questions you should ask to get in touch with who that person is for your business.
What Is Your Target Demographic?
These are characteristics of your target market profile that consider areas such as age group, the type of job she has, where she lives, and marital status. Her buying decisions are influenced by what she’s exposed to.
Whether she’s a millennial or in Gen X, working corporate in a big city or a teacher in a small town, single, dating, or married with children will affect what she purchases–and the experience she expects from an online store.
How much do they earn? Do they have disposable income?
This question will help you determine the price range of your product offerings. You want to make shopping with your boutique as easy as possible. If your target customer has low-to-mid range salary, a luxury price point wouldn’t make sense for them.
Your pricing should communicate the value of what their getting without being a barrier to the purchase.
How Do They Get Their Information?
Where and how someone spends their time is a good indication of where and how they’ll spend their money. Think about all of the information your target customer consumes. This can be social media accounts that she follows, the magazines she reads and websites that she visits.
Knowing this will help you with advertising in the right places and even getting press coverage in the magazines & websites that she already loves and trusts.
That’s a great way to increase both your credibility and the likelihood that she’ll shop with you.
What Are Their Biggest Objections To Shopping with You?
This may be the most crucial question you need to answer. Without answering this question, you will never get the conversions for your business that you want and expect. What does this customer enjoy in an online shopping experience? When you know this you can delight her every time so becomes a loyal customer and raving fan!
The better you know your target customer, the better you’ll be able to create an experience that she values above all of your competitors.
You’ll know what merchandise to stock, where to connect with her online and how to make her care about your business (and give you money over and over again).
